Returns
Returns & Refunds:
IndustrialEquipmentCovers.com offers a generous 30 day money back guarantee (less a 25% re-stocking fee as well as initial shipping charges); however, a return authorization must first be obtained. We can usually generate an R/A within 24 hours of your request.
Please email info@industrialequimentcovers.com prior to returning products.
All items must be returned within 30 days in the original packaging and in the same condition as received. We cannot accept returns that have been washed or tampered with in any way.
Customers are responsible for shipping charges when returning items other than merchandise received in error.
We retain the right to reject returns that are not in "like new" condition and all refunds will be processed with the same form of payment as initially used.
Exchanges:
IndustrialEquipmentCovers.com allows same item exchanges in most situations; however a return authorization must first be obtained. We can usually generate an R/A within 24 hours of your request.
Please email info@industrialequimentcovers.com prior to returning products.
All items must be returned within 30 days in the original packaging and in the same condition as received.
The Customer is responsible for shipping charges when returning items other than merchandise received in error. For exchanges we offer free shipping on the new item.
The Customer will be responsible for the difference in price in the exchanged item is more expensive. Conversely, the Customer shall receive a credit if the new item is less expensive.
All credits will be processed with the same form of payment as initially used.
Cancellations & Other Issues:
IndustrialEquipmentCovers.com will accept cancellation of items not already shipped. Sorry, but we cannot accept cancellation on special order items at any time.
IndustrialEquipmentCovers.com retains the right to refuse service to anyone for any reason.
Website Errors:
IndustrialEquipmentCovers.com retains the right to cancel a purchase made on IndustrialEquipmentCovers.com due to errors in availability, description, price or shipping charges.
International Orders:
IndustrialEquipmentCovers.com is not responsible for Duty or Customs fees that may be attached to International Orders. Unless otherwise stated, these are the responsibility of the buyer.