Q: Is my personal information kept private? Is it safe to use my credit card?
A: Yes, your personal information is kept private. Yes, it is safe to use your credit card. .
Q: How much will shipping cost?
A: Shipping is based on weight and price to be calculated at checkout.
Q: How do I track my order?
A: We will provide tracking information as your items ship.
Q: When is my credit card charged for an order?
A: Your credit card will be charged at the time the order is placed.
Q: I need to return an item; how do I do so?
A: For returns to be allowed we must be contacted within 30 days of purchase via email. You will receive a full cash refund minus initial shipping and in most cases, a 15% restocking fee.
Q: How do I contact you?
A: To contact us you may send a brief email to firstname.lastname@example.org or by phone at 888-420-8388.
Q: When will I receive my order?
A: We process all orders within 24 hours of placement. Standard domestic shipping generally ships within 7 business days, International orders are generally 3-4 weeks. Please note that many multiple item orders arrive in separate packages.