FAQ

Q: Is my personal information kept private? Is it safe to use my credit card?
A: Yes, your personal information is kept private. Yes, it is safe to use your credit card. .

Q: How much will shipping cost?
A: It depends on the shipping method you select. Shipping fees are based on weight and price and calculated at checkout.

Q: How do I track my order?
A: We will provide tracking information as your items ship.

Q: When is my credit card charged for an order?
A: Your credit card will be charged at the time the order is placed.

Q: I need to return an item; how do I do so?
A: For returns to be allowed we must be contacted within 30 days of purchase via email. You will receive a full cash refund minus initial shipping and in most cases, a 15% restocking fee.

Q: How do I contact you?
A: To contact us please send your email to info@industrialequimentcovers.com.

Q: When will I receive my order?
A: We process all orders within 24 hours of placement. Standard domestic & International orders generally ship within 2 business days.